This item is manufactured by Umarex USA. Valken, Inc. does not provide support, service, or repair. Consult user manual for product warranty and service information from the manufacturer. All support and warranty cases must go directly through Umarex USA by phone: (479) 646-4210, ext. 7 or email: service@umarexusa.com.
No returns without prior approval and Return Authorization (RA) as-provided by Valken Sports. Returns and returns-for-credit or replacement are processed on a case-by-case basis at the discretion of Valken Sports. Please note that any warranty, service, or repair on any non-Valken brand product must be coordinated with the manufacturer directly. Valken does not provide support, service or repair for AirUps LLC, Alkin, Custom Chrono, DYE, Enola Gaye, GoG Paintball, Habervision, HK Army, HTR - Exalt, J&J, GelBlaster LLC, Planet Eclipse LLC, Push Paintball, Sig Sauer, Umarex USA, and United Tactical Systems (First Strike).
